IT Consultancy

We’re not here simply to sell technology.

Concorde are proud that our customers stay with us because we offer the solutions they need for their IT requirements – and invariably that means answering your questions. 

We have a holistic approach to technology, and this can be anything from complete outsourcing to offering a friendly voice at the end of the phone, depending on your size and needs.  

Before you buy, read on – the information below is gleaned from our many years of experience, and should help inform and futureproof your IT strategy as your business expands. 

IT Strategy Development

We always remember that IT is here to support your business goals – not the other way round!  While easy to say, it’s not always easy to keep your business and it’s supporting technology in synch. 

Do your IT department ever complain that purchases are made on the basis of cost rather than long term value?  Or do your business owners complain about the growing costs of technology without seeing any visible benefits?  These are typical battles in the modern office, and are symptoms of a fragmented approach to implementing IT systems and devices. 

Effective communication between the business units and IT can help avoid that "us and them" mentality.  This can come together through an IT strategy – a plan in which both the business units and IT team participate, and which can be used as a blueprint to inform decisions and be amended as priorities change. 

There are some key questions that need to be asked when setting up an IT strategy – a discussion with Concorde can start filling in the answers: 

• Where is our business going?
• How should we organise ourselves to get there? 
• What type of information and applications do we need?
• What sort of infrastructure will enable us to deliver our core functions to users and clients? 
• What support do we need to keep it going? 
• How frequently should we review this strategy? 

Clearly these questions must be tailored to your organisation, but these are issues that are common to most SMEs. 

We are in an ideal position to work as an independent facilitator in your IT discussions.  Not only do we have the technical know-how, we’re also totally impartial so arguments over resourcing need never boil over. 

Implementation

If thinking about your IT strategy brings up a number of hard questions, that’s a good thing.  After strategy comes implementation that involves yet another set of questions.  Whether you’re looking at a new-build infrastructure product, a new network for your office, or to simply upgrade your systems, we never forget that simplicity also remains a goal. At Concorde implementation means:

• Implementing workable solutions 
• Advising on solutions that will benefit your staff and clients in their daily work
• Considering what you’ve already got – few IT projects begin in isolation from what was already in place
• Working within budgetary limits and providing demonstrable return on investment
• Making sure that IT work implementation doesn’t get in the way of your business running smoothly 

In life there are always tradeoffs.  Different systems achieve different things, and Concorde can help you navigate this range of complex systems.  Whether or not we implemented your original strategy, we can help you develop a pragmatic plan for the future.  Let us guide you through the purchasing maze, install a new system for you, and make sure you receive the required long term support. 

To get an impartial assessment of your company’s requirements, call us on 0333 240 8166