I Want Automated Call and Consumables Logging

“I don’t want to be left waiting for engineers and toners to arrive”

Your problem:

Our printers are always running out of consumables or breaking down. We’re so fed up of having to wait around to get the help we need.

Our solution:

Our automatic monitoring, restoring and revitalising of your print systems mean that we can tell you an issue is occurring with your printing before you are even aware.

We log technical problems with our customer centre immediately, and sometimes we can resolve your problems with an online engineer, reducing your overall downtime and need for a call out.

Our consumables inventories mean that you can make stock orders in advance, and our 100% accurate auto-generated invoices make less admin work for your staff.

Concorde gives you:

Reduction in downtime. Minimise workflow disruption with our remote diagnostics that immediately identify and fix technical faults. Automated ordering of your consumables help maximise your device uptime.

A good feeling about the planet. Running your print fleet at maximum efficiency reduces energy consumption, increases the lifespan of your devices, cuts consumables waste, and lets you do your bit both for the environment and for your bottom line.

Focus on your core business. Help staff be more productive with less downtime, admin and general disruption.

Control of your costs and security. Your usage profiles prevent unauthorised activity and help keep your paper and consumables costs down.

Confidence and support. Rest assured that as soon as you are aware of the problem, we’ve already got someone working on it. You can feel safe in the knowledge that there is always some who will listen and help.

Call one of our Concorde Advisors today on 0333 240 8166.

Testimonials

"The service that we have received from the team at Concorde Copiers has far exceeded our expectations. Their flexible and efficient approach has already created an excellent business partnership."

Lawrence Smith, Ashfords Solicitors

"Concorde runs a serious risk of giving the copier business a GOOD reputation! They provide excellent products, give first class service and above all, are people of principle and integrity."

Simon Sanger-Andersonr, Partner, Tozers Solicitors, Exeter

"The Chiefs' move to Sandy Park Stadium not only meant new facilities for our players and coaching staff but our valued administration staff too. Concorde Copiers provided equipment that matched our superb surroundings and enabled us to work more efficiently than ever. Concorde have complemented that initial input by providing us with superb service since and we look forward to working closely with them for many years to come."

Michael Churcher, Exeter Chiefs Rugby Club

"We always go back to Concorde for our copier requirements because of their impeccable service and deep understanding of our needs."

Joanne Payne, Administration Manager, St Loyes Foundation, Exeter

About Us

Concorde Corp is a UK-leading independent provider of managed print and IT services - for commercial, professional and Not-for-Profit organisations. As our reputation has grown over the last 25 years, our business has steadily expanded and diversified.